Group CISO & Security

Europ Assistance Holding is hiring!

About

En 1963 est créée en France la société Europ Assistance, à l'origine du concept de l’assistance aux voyageurs.

Aujourd'hui, Europ Assistance est un groupe international et un opérateur mondial de services d’assistance aux personnes dans les domaines voyage, de la mobilité et du service à la personne.

Filiale à 100% du groupe Generali, Europ Assistance est présent dans plus de 34 pays dans le monde. 

Grace à nos 12 000 collaborateurs, nous réalisons un chiffre d'affaires de 3 milliards d'euros.

Europ assistance est en forte croissance et accélère sa transformation digitale pour accroitre sa compétitivité tout en conservant l'ADN dont nous sommes fiers: simplifier la vie de nos clients et les aider en toute circonstance!

Europ Assistance est engagé dans l'inclusion et la non-discrimination. Nous agissons ainsi quotidiennement en faveur du handicap, des seniors, de la mixité sociale, de l'égalité entre les femmes et les hommes. Nous recrutons avant tout des compétences et des personnalités et la diversité au sein de nos équipes est un enjeu majeur car elle est source d'innovation et de performance.

Nous offrons un espace de travail privilégié, en flex office, dans le quartier d'affaires du Stade de France (à 400m de la station RER D Stade de France).

Job Description

Job Description

The Group CISO & Security is an executive-level role responsible for defining, governing, and overseeing the global security strategy of Europ Assistance Group. The role covers Cybersecurity, Information Security, Corporate, Event and Travel Security, ensuring the protection of information assets, people, operations, and corporate reputation across all entities and geographies.

The Group CISO establishes a consistent Group-wide security posture while enabling business growth, digital transformation, and regulatory compliance.

Organizational Setting

The Group CISO & Security operates within a federated Group security model, combining central governance with local execution.

  • At Holding level, the Group CISO team is composed of three organization units: Security Governance, Architecture & Strategy, Security Operations.

  • The role maintains a solid-line reporting relationship with all local CISOs across Europ Assistance Group, ensuring alignment with Group strategy, consistent risk management, and coordinated incident and crisis response.

  • The local CISOs are located in the key countries / regions: North & South America, Europe (multiple countries), India & Middle East, Malaysia, Australia & New Zealand.

This governance model in place, ensures clear Group authority while preserving proximity to local business, regulatory, and operational environments.

Key Responsibilities

  • Define, own, and continuously evolve the Europ Assistance Security Strategy, covering cybersecurity, information security, corporate security, event security, and travel security, in alignment with the directive received from the Generali CSO team.

  • Establish Group security governance frameworks, policies, standards, and minimum requirements applicable to all entities.

  • Define and operate the Group security and cybersecurity risk management framework, including risk assessments, threat analysis, and executive-level reporting.

  • Ensure security-by-design principles are embedded into IT systems, digital platforms, cloud environments, and customer-facing web and mobile applications.

  • Oversee Europ Assistance security operations, including incident detection, response, crisis coordination, and post-incident improvement.

  • Act as executive lead for major cybersecurity or security incidents impacting the Group.

  • Implement the Third-Party and Supply Chain Security framework for suppliers, partners, cloud providers, and SaaS solutions.

  • Define and implement the Corporate Security framework, including physical security of offices, assets, and executive protection where applicable.

  • Oversee security planning and risk assessments for major corporate events.

  • Define and govern the Travel Security aspects, including risk-based travel policies and employee crisis support.

  • Act as a trusted advisor to executives and senior management across all security domains.

  • Promote a strong security culture and awareness while enabling innovation through pragmatic, business-oriented security solutions.

Preferred Experience

Master degree from a TOP School + Perfect command of English (in written & in spoken)

  • Proven experience in a senior or Group-level CISO / Security leadership role within a large, international organization.

  • Strong background in cybersecurity, information security, and digital risk management, ideally within regulated or complex environments.

  • Demonstrated experience operating in federated / multi-entity organizations with both central governance and local execution.

  • Experience managing or overseeing corporate, physical, event, or people security is considered a strong asset.

  • Track record of executive-level stakeholder engagement, crisis leadership, and board-level reporting.

Skills & Competencies

  • Strategic mindset with the ability to translate security risks into business-relevant insights.

  • Strong leadership and influencing skills in complex, matrixed environments.

  • Excellent communication skills with executive, technical, and non-technical audiences.

  • Pragmatic, risk-based approach balancing protection, compliance, and business agility.

  • High credibility, integrity, and sound judgment under pressure.

  • Excellent team leader, able to keep the team engaged and to support at 360º from technical to managerial aspects.

Recruitment Process

HR - N+1 / N+2 - Culture fit

Additional Information

  • Contract Type: Full-Time

  • Location: Saint-Denis

  • Education Level: Master's Degree

  • Experience: Senior or Group-level CISO

  • Possible partial remote

  • Reporting lines & Key Stakeholders

    • Reports to: Europ assistance Group COO (solid line) and to the Generali CSO (dotted line)

    • Key Stakeholders: Group CIO, Group CRO, Compliance, Legal, DPO, Internal Audit, Local CISOs, Heads of Group Business Units

  • Organizational Scope

    • Scope: Europ Assistance Group, including controlled legal entities

    • Geographical Coverage: Worldwide

Additional Information

  • Contract Type: Full-Time
  • Location: Saint-Denis
  • Possible partial remote