Finance Operating Model Lead - Billing & Payments

Europ Assistance Holding is hiring!

About

En 1963 est créée en France la société Europ Assistance, à l'origine du concept de l’assistance aux voyageurs.

Aujourd'hui, Europ Assistance est un groupe international et un opérateur mondial de services d’assistance aux personnes dans les domaines voyage, de la mobilité et du service à la personne.

Filiale à 100% du groupe Generali, Europ Assistance est présent dans plus de 34 pays dans le monde. 

Grace à nos 12 000 collaborateurs, nous réalisons un chiffre d'affaires de 3 milliards d'euros.

Europ assistance est en forte croissance et accélère sa transformation digitale pour accroitre sa compétitivité tout en conservant l'ADN dont nous sommes fiers: simplifier la vie de nos clients et les aider en toute circonstance!

Europ Assistance est engagé dans l'inclusion et la non-discrimination. Nous agissons ainsi quotidiennement en faveur du handicap, des seniors, de la mixité sociale, de l'égalité entre les femmes et les hommes. Nous recrutons avant tout des compétences et des personnalités et la diversité au sein de nos équipes est un enjeu majeur car elle est source d'innovation et de performance.

Nous offrons un espace de travail privilégié, en flex office, dans le quartier d'affaires du Stade de France (à 400m de la station RER D Stade de France).

Job Description

Job Description

The Finance Operating Model Lead - Billing & Payments is part of the Group Finance Transformation team and contributes to the structuring and evolution of Europ Assistance’s Finance operating model.

The role focuses on Billing and Sub‑ledger processes (Accounts Receivable and Accounts Payable), ensuring that financial flows are robust, scalable and consistent across entities, while supporting key transformation initiatives across the Group’s core platforms and transformation programs.

The position combines strong structuring capabilities, problem‑solving skills, and a solid understanding of Finance processes, within a Group-level environment.

The role offers strong exposure to Group-level topics and senior stakeholders, including regular interactions with local CFOs and Group Finance leadership, contributing directly to key structuring initiatives.

Scope of Responsibilities

1. Shared Services & Operating Model Transformation (key focus)

A central component of the role is to contribute to the definition and implementation of Shared Service Center (SSC) models for Finance activities.

In this context, you are in charge, under the direction of the Finance Transformation Director and the Group CFO, of contributing to:

  • Identifying opportune ities to centralize and standardize Billing and Payment activities

  • Supporting the definition of target operating models (scope, organization, allocation between local and central teams)

  • Contributing to business case development and implementation roadmaps

  • Contributing to both the structuring and implementation of SSC initiatives, and accompanying change across entities

This work focuses on Billing and Payments, but may extend beyond to other Finance domains such as:

  • Treasury

  • General Accounting

2. Billing domain (core platform)

You act as Global Domain Owner for Billing within the Group’s core platform for travel insurance, as part of a major transformation program.

In this context, you contribute to ensuring that Billing processes and rules are robust, scalable and aligned with Group Finance principles.

Your responsibilities include notably:

  • Contributing to the structuring and evolution of billing rules and processes, including invoice calculation, instalments, payment terms and adjustments

  • Reviewing and challenging functional designs to ensure alignment with Finance requirements

  • Supporting country roll‑outs and interactions with local Finance teams

3. Sub‑ledger Processes (Accounts Receivable & Accounts Payable)

You contribute to the structuring and improvement of sub‑ledger processes across the Group.

Your role includes notably:

  • Contributing to the structuring and harmonization of Accounts Receivable and Accounts Payable processes

  • Supporting the definition of consistent practices across entities (payments, reconciliation, collections, etc.)

  • Ensuring alignment between operational processes and Finance requirements

How You Contribute

Across all responsibilities, you contribute to transformation initiatives through:

  • structuring and clarifying business requirements

  • reviewing and challenging proposed solutions

  • contributing to design and testing cycles

  • supporting alignment with the Finance Target Operating Model

Over time, depending on the candidate’s interests and development, different evolution paths may be considered, including:

  • continued involvement in transformation programs and Finance optimization initiatives

  • or participation in operational responsibilities within Shared Service Center structures, once implemented

Preferred Experience

We are looking for a structured and analytical profile with solid exposure to Finance processes.

Experience

  • 7 to 10 years of experience

  • Experience in management consulting, operational strategy or transformation roles is required

  • Exposure to Finance processes (Billing, AR/AP or Finance operations), with the ability to quickly understand new business environments

Skills

  • Strong problem-solving and structuring capabilities

  • Ability to understand and simplify complex environments

  • Autonomy and ability to drive topics forward

  • Strong communication skills, including interaction with senior stakeholders

Education

  • Top tier Business School or Engineering School

Additional exposure (plus)

  • Experience with Finance systems or ERP

  • Participation in transformation programs or system implementations

Recruitment Process

HR - N+1 / N+2 - Culture fit

Additional Information

  • Contract Type: Full-Time

  • Location: Saint-Denis

  • Education Level: Master's Degree

  • Experience: 7 to 10 years of experience

  • Possible partial remote

Additional Information

  • Contract Type: Full-Time
  • Location: Saint-Denis
  • Possible partial remote