Chief Data Officer F/H

Europ Assistance Holding is hiring!

About

En 1963 est créée en France la société Europ Assistance, à l'origine du concept de l’assistance aux voyageurs.

Aujourd'hui, Europ Assistance est un groupe international et un opérateur mondial de services d’assistance aux personnes dans les domaines voyage, de la mobilité et du service à la personne.

Filiale à 100% du groupe Generali, Europ Assistance est présent dans plus de 34 pays dans le monde. 

Grace à nos 12 000 collaborateurs, nous réalisons un chiffre d'affaires de 3 milliards d'euros.

Europ assistance est en forte croissance et accélère sa transformation digitale pour accroitre sa compétitivité tout en conservant l'ADN dont nous sommes fiers: simplifier la vie de nos clients et les aider en toute circonstance!

Europ Assistance est engagé dans l'inclusion et la non-discrimination. Nous agissons ainsi quotidiennement en faveur du handicap, des seniors, de la mixité sociale, de l'égalité entre les femmes et les hommes. Nous recrutons avant tout des compétences et des personnalités et la diversité au sein de nos équipes est un enjeu majeur car elle est source d'innovation et de performance.

Nous offrons un espace de travail privilégié, en flex office, dans le quartier d'affaires du Stade de France (à 400m de la station RER D Stade de France).

Job Description

Job Description

Chief Data Officer:

Reporting to the Group COO, the Chief Data Officer will be responsible for the Data management and data strategy of the group, with a key focus to deliver the central data repository and associated reportings.

To do so, he or she will be in direct contact with a broad range of stakeholders within Europ Assistance Group (Centrally and in Business Units – Business Lines, Insurance, Finance, Actuarial)

He/She will also drive the IT developments related to the global repository, in coordination with the IT rep, and be a key contributor to the central tools developments on topics related to data and reporting

    Responsibilities:

    Data management strategy :

    Develop and lead the company’s data management strategy, from identifying key data sources (golden sources) to generating reports.
    This includes data consolidation, Enterprise Data Models, and aligning local and global data strategies (local datamarts vs global ones, etc)
    i) Identify and validate (with countries support) key applications per country that contain relevant business data (e.g., Financials, underwriting, actuarial, operational)
    ii) Ensure standardization of data ingestion and consolidation in global datamart (IDEA) to drive business decisions both locally and centrally
    iii) Develop agreed and standardized Enterprise Data Models (EDM) to align globally the definition of data
    iv) Define reports to be produced in PowerBI to help the business drive growth

    Data governance :
    Ensure the quality, reliability and normalization of data in IT global and local core insurance systems (e.g., iCompass, SCALA, CoreDRSA, Phoenix, Medallia, Caesar) in collaboration with local teams. Ensure compliance with internal and regulatory requirements

    Drive IT to ensure timely deployment of solutions :

    Act as the primary point of contact for data-related topics with IT. Ensure timely deployment of data solutions to meet business needs. Animate the community toensure share of best practices, skills enhancements andoperations, providing support and follow-up to countries in theirimplementation and optimization efforts

    Team management and recruitment :
    Recruit and build a team of data scientists in the long run to address the growing needs of data analysis across business lines

    Data Security and Privacy :

    Prioritize data security and privacy by implementing robust data protection measures and ensuring compliance with regulations, such as GDPR and PII rules, in coordination with the DPO

    Preferred Experience

    Master degree from a in engineering, Statistics, Data Science, or Actuarial Science

    Perfect command of English (in written & in spoken)
    15+ years in a similar position in an international organization
    Proven track record in developing centralized data repositories in major corporations, particularly in an international environment
    Strong technical background in database and data management, including proficiency in Python, SAS, SQL, ETL (Glue, Talend), Hadoop, S3, and Power BI
    Hands-on and delivery-driven approach
    Agile and capable of navigating complex and changing environments

    Apply now and be a part of our dynamic and innovative organization

      Recruitment Process

      1/ HR 

      2/ N+1 

      3/ Optional : technical test, N+2, culture fit

      Additional Information

      • Contract Type: Full-Time
      • Location: Saint-Denis
      • Education Level: Master's Degree
      • Experience: > 15 years
      • 50% remote

      About

      With more than 300 million customers around the world and 12,000 employees in 37 countries, Europ Assistance is the 2nd global player of assistance services in 3 areas: travel, mobility, and personal care. Founded in 1963, Europ Assistance, the inventor of assistance, supports customers in over 200 countries and territories thanks to our network of 750.000 approved providers.

      Our mission is to bring people from distress to relief – anytime, anywhere. We provide automobile assistance, travel assistance and insurance services, as well as personal assistance services such as the protection of the elderly, the protection of digital identity, telemedicine and the Conciergerie. The company vision, shared by our 12,000 employees, is to prove every day that we are the most reliable care company in the world, and to make our people proud of who we are, what we do, and, how we do it.

      Europ Assistance is part of the Generali Group, one of the world’s leading insurers. It is with the support and commitment of Generali, its shareholder, that the Europ Assistance Group has become the world leader in its sector. As long-standing partners, the two entities are jointly committed to future-oriented projects.

      Our promise and tagline, "You Live, We Care" is what we stand for every day. We are a care business, delivered by people. "We care" means that we are caring, available, reliable and easy to work with. Our employees bring those values to life.

      As a leader in the assistance industry, we are looking for a passionate, committed, and self-driven talent to help us shape the future of the industry.

      Europ Assistance is committed to inclusion and non-discrimination. We act in favor of disability, social diversity and equality. Above all, we recruit skills and personalities, and diversity within our teams is key because it is a source of innovation and performance.

      Make an impact, join Europ Assistance!

      Additional Information

      • Contract Type: Full-Time
      • Location: Saint-Denis
      • Possible partial remote